Objective: Manage a portfolio of software applications and systems to ensure successful implementation and adoption of the Delfina Care program at our partner OB-GYN clinics.

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About Us and About You: Delfina provides a leading pregnancy care data platform to improve maternal and child health outcomes. Our Associate Product Manager, Operations will work with the Product Management and Clinical Operations team to build and deploy the Delfina Care platform. Our Associate Product Manager, Operations has excellent problem-solving and communication skills, a health technology background, experience with operations, and thrives in a fast-paced, startup environment. 

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Studies show that women and people of color may hesitate to apply for jobs unless they feel they meet all requirements. We welcome applicants from diverse backgrounds, emphasizing mission alignment and varied contributions. Our commitment to a diverse and inclusive workplace values unique perspectives. We encourage broad thinking about your background and skills. We aim to support all individuals in a thriving, inclusive environment.

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Responsibilities include:

• Work alongside the Product Management team to design, document, and test platform and product features.
• Collaborate with the Clinical Operations team to deploy the Delfina Care platform at various clinical sites.
• Support operations at Delfina Medical Group, including creation and maintenance of policies and procedures and standard operating procedures, along with various tasks that contribute to the operations of the medical group.
• Support operations relating to the Provider Success team.
• Monitor and report on user experience post-launch.
• Coordinate with Engineering to deliver functional solutions.
• Test all product features for quality assurance purposes.

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Basic qualifications:

• Prior healthcare experience in a clinical setting or experience with healthtech
• Experience managing the entire product life cycle for a healthcare technology product
• Familiarity with user interface and user experience design principles
• Strong communication and stakeholder management skills
• Experience with Web and mobile technologies
• Digital healthcare experience is a plus
• Medical practice/Health system operations is a plus
• US residence, fully remote position, able to travel on an as-need basis (US-wide)

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Even better if you have:

• Experience working in a startup environment
• Experience working in healthcare

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Compensation: The base salary range for this position for this full-time position in the United States is $ 75K-90K, + medical/dental/vision benefits. While this range represents a wide variety of factors, including location, skills, experience, education, and training, new hires who meet most of the requirements above should expect to earn near the middle of the posted salary range.

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Application process: Email your resume and brief statement of interest to careers@delfina.com by November 12, 2024. 

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Delfina provides equal employment opportunities (EEO) without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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